Contact Lenses

Great Service! – definitely deserves a 5 star‎‎ When my eyeglasses broke, I found this shop online and sent them over for repair. Everyone in the store was NICE and their service was super fast – got a call to pick them up only the second business day. The most amazing thing is that they even refunded me after I found out my glasses were still covered by the original warranty! The best repair service I ever had – will definitely go back to this shop for any eyeglass needs in the future

‎‎The service at Pildes Optical is so good that I told Jay recently he should write a book called “How to Keep Your Customers Happy”. The first time I went to Pildes was 12 years ago, the weekend before I was getting married. I worked in NY at the time but lived in CT which is where I bought my glasses, which were tinted darker than I wanted. I was in NY and only had one day to get them fixed. The first optical store I went to would not help me because I did not buy my glasses there. Then I walked into Pildes Optical and heard these words “Would you mind waiting 10 minutes?” They lightened the tint and said “There’s no charge. Congratulations on you wedding”. I now live in NY and have been buying my glasses at Pildes Optical ever since. I just picked up another pair of glasses last week. Kim suggested a frame color that I would never have considered and now that I am wearing them, I am delighted. I am very fussy about …‎ More »The service at Pildes Optical is so good that I told Jay recently he should write a book called “How to Keep Your Customers Happy”. The first time I went to Pildes was 12 years ago, the weekend before I was getting married. I worked in NY at the time but lived in CT which is where I bought my glasses, which were tinted darker than I wanted. I was in NY and only had one day to get them fixed. The first optical store I went to would not help me because I did not buy my glasses there. Then I walked into Pildes Optical and heard these words “Would you mind waiting 10 minutes?” They lightened the tint and said “There’s no charge. Congratulations on you wedding”. I now live in NY and have been buying my glasses at Pildes Optical ever since. I just picked up another pair of glasses last week. Kim suggested a frame color that I would never have considered and now that I am wearing them, I am delighted. I am very fussy about my glasses but the folks at Pildes Optical have limitless patience and never cease to treat me as if I am their best customer. Their extensive frame selection, the quality of the progressive lenses, their expertise in making adjustments and finding the right fit, and the warm and friendly welcome you get as soon as you walk in the door – all put them at the top of my list.

Like working with friends‎‎ Staff is very friendly and helpful with those who are not certain about what they need & want. Maria was very patient and explained the pros & cons of progressive eyeglasses so that this first-timer would know what to expect. I felt as though I was surrounded by friends. My glasses were ready weeks before expected AND are better than I had anticipated. If you avoid shopping for eyeglasses because some optical shops remind you of unpleasant Manhattan cashiers then Pildes on Broadway & 78th is the establishment that will change all of that