Flex Spending Coupon

THEY GET IT‎‎ Pildes Optical gets it (and many companies don’t); they understand that customer service is what buys customer loyalty. Every time I have gone there over the years I have always experienced the same level of professionalism: taking the time as I try on frame after frame (then cheerfully doing it all over again when my wife arrives) … responding to crises (like when I broke my frames and Jay found new ones for my existing lenses and returned them to me the same day) … never getting the sense that more expensive frames were being pushed on me when there were less expensive choices … and the list goes on and on. Life is complicated and here is a way to make it simpler. You live on the upper west side and need need glasses? Go to Pildes. You don’t live on the upper west side? Go to Plides anyway.

Pildes is the best! Ask for Richard!‎‎ I have worn glasses forever. I own more pairs than God (who, by the way, likes plastic frames). And I know great quality and great service when I see it. I challenged Richard with two vintage frames for my wife. The last person who wore them was Ben Franklin’s girlfriend, I think. I asked him to clean, polish, and install new lenses. There aren’t many shops that would even try. Richard was bright, friendly, and professional. His advice was excellent, and in three days he returned the glasses in like-new condition! He is amazing! Not to mention that Pildes frame selection is fantastic and they make their own lenses onsite. Stop looking and get your glasses here! These people know, care, and love glasses, especially Richard.