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“Dr. Coleman is my hero. I have struggled with contact lenses for quite some time, using them mainly for sport and the beach. When I finally discussed this with Dr. Coleman, he suggested that we try a different lens. Just walking by the store and stopping in to say hello has changed the way I look and feel. I love my contacts so much I am hardly wearing my eyeglasses! Thanks!”

Gary

THEY GET IT‎‎ Pildes Optical gets it (and many companies don’t); they understand that customer service is what buys customer loyalty. Every time I have gone there over the years I have always experienced the same level of professionalism: taking the time as I try on frame after frame (then cheerfully doing it all over again when my wife arrives) … responding to crises (like when I broke my frames and Jay found new ones for my existing lenses and returned them to me the same day) … never getting the sense that more expensive frames were being pushed on me when there were less expensive choices … and the list goes on and on. Life is complicated and here is a way to make it simpler. You live on the upper west side and need need glasses? Go to Pildes. You don’t live on the upper west side? Go to Plides anyway.