Pildes Optical Review | Great Service at Pildes

Five star quality and service‎‎ Fifteen years? Longer? I’ve been going to Pildes for so long, I can’t excactly remember when I walked in there and finally found an optician that didn’t make me angry. There are probably a dozen other opticians between my house and this store, but I return because, from exam to post-purchase care, they are consistently excellent. Most importantly, of course, the glasses are always well-made, but they also treat their customers very well, and that means a lot. If there’s a problem, they fix it with a smile; if they can help you, they do. I think it’s telling that pretty much the same staff has worked there as long as I’ve been a customer–which, I would guess,means they must treat the people who work there with the same respect they offer their customer

“Thank you for your attentive help when I was choosing a new pair of prescription sunglasses, which I love to wear.  Your cheerful willingness to let me try on frame after frame and answer all of my questions sets you apart from other retail shops in New York, including professional opticians.  Your keen and able service is what persuaded my father to buy a pair from you even though he had not planned on it.  You’ll see me again when I need new eyeglasses.”

Steve

This past week was the second time my glasses have broken while on a trip to NYC. A year ago I discovered Pildes, and they literally saved my vacation! This time my glasses broke on the way to my local airport (is it something about going to NYC?). I was prepared with extra side pieces, and I left them at Pildes right before close on a Tuesday. They were ready first thing the next morning, and I was on my way! They are awesome!!!

If you are remotely close to them, you need to let them take care of all your optical needs!

by TLTulsa at Citysearch